General Dentists - Arcadia, CA

"Have had multiple bad experiences with this dentist office and the last was the icing on the cake. The supervisor/ receptionist is the rudest most unprofessional person with the most disgusting attitude I have ever met. At my wife’s most recent appointment they referred her to another office. The other office needed referral paperwork for the work to be done. Cindy in a totally bizarre and unwarranted manner lashed out on the phone and told my wife to submit the paperwork herself. How could we if we don’t have that info? Later that day we had to call again to schedule a follow up. Again Cindy was very rude and unprofessional and when we asked to speak to someone else for assistance with our dental needs she said she was the only person to talk to. We asked for the supervisor and she said she’s also the supervisor. She was extremely beligerante and even when we said we’d leave a bad review she laughed it off and said go for it. To make matters worse Dr. Omid requested a call from us to clear the air of the incident and surprisingly took her side and told us we were just misunderstanding the info Cindy was trying to relay. He said he didn’t want to get into the he said she said. But there was no he said she said. She was just blatantly beligerante. I would never want my health or money in the hands of a office so careless about the people they are supposed to care for. My wife had two root canals done and now we have to find another office to do the fillings. Dr. Omid did say we could come back but that would be extremely uncomfortable being as Cindy is the first and last person you deal with there. And Dr Omid is the one performing work on you. Additionally this office inflates the amount of work that needs to be done. My family has good oral health yet we were told at an earlier visit we needed 8k in work and almost all previous work done by our previous dentist needed to be redone. I would highly recommend finding another dentist."