Ophthalmologists who are Physicians - Newburgh, NY

"I have been going to see Dr. Erich Braun for about 2 years now because I have to do visual fields yearly and because I had dry eyes. On 10/8/2020, I went to see him because one of the plugs (from my left eye) had fallen off and I was going to get it replaced. I had mentioned to him that my right eye was red and I had a stye that went away. He checked my eye and squeezed it saying that I may have had the root of the stye in there. I left the office and the next day my eye was swollen, red and the pain was horrible. I called and asked to speak to him and he did not call me back instead he had an assistant call me to tell me to put a warm compress and eyedrops. I did that for the weekend and noticed it was getting worse. On Monday 10/12/20, I called the office and asked to please speak with Dr. Braun. They said he would call me back and again someone else contacted me to tell me that it takes a while and continue putting the warm compress on my eye. She also said that if by Friday it wasn't better to call them back. On Friday, the pain had subsided but the eye was still swollen and red. I called again and said that I wanted to Speak to Dr. Braun and no one else. He never contacted me. This is my 3rd week and my eye is swollen with a lump on my eyelid and oozing all day. I will now contact a different doctor and never go to him again. Just wanted to share my story because Dr. Braun or his office have not contacted me and if I have a serious infection on my eye and something happens to my vision, they will really hear from me. "