Pediatric Dermatologist who are Physicians - Largo, FL

"I am not rating the doctor, he may be a great guy, I am rating the series of events that occurred that day. First an appointment was made for my wife. When we arrived the receptionist informed us that if I needed to be examined that was possible. We were examined by a nurse practitioner with the receptionist doubling as the nurse. Several tissue samples were taken and I specifically asked that the samples be sent to Quest Labs. My insurance has a contract with Quest and all services I receive from them is at no cost to me. This request was not honored, with a result that my co-pay rose with the cost of their in-house lab factored into the cost of the visit. Our follow-up visits will be cancelled and appointments made with other physicians. "

"It's surprising in today's world that such indifferent customer service can still exist. When I go to a dermatologist for care, I really expect that I get the results when I pay for a Biopsy. For some reason this practice has a standard time of 2-3 weeks to turn around a Biopsy, which is way too long, but what takes the cake is that after 4 weeks I have to call for the results and yes, I get an answering machine that tells me that it may take 48 hours for them to respond. Really? Six days and counting without a response..."