Pediatric Dentists - Heathrow, FL

"Update: This office has retaliated against me for practicing my right to free speech. They have sent a discharge letter via certified mail because of this Google Review. I'll be filing an official compliant for their unethical behaviour. The contract between the insurance and the practice states they are not to discriminate nor pick and choose with members to see based on PERSONAL PREFERENCES. ---------------- you deserve 0 ☆------------------ This place is unprofessional. I had a 9:45am appt. At which time they say the 8:45am was still in back. I remained patient waiting our turn. Its 11:30 am and still no word on when it is our turn. I expressed needed to go to work and asked how much longer the wait would be. The female dentist walks in saying "she is only one person. If I dont want to wait, I can go to another dentist" after waiting 2 hours and missing work, that was an insensitive and rude way to respond to my inquiry. She proceeds to ramble on about how being a kid dentist is difficult, overwhelming, things happen and you have to spend longer with the patients. She proceeds to say they are the only kid dentist in the area. So I guess her unprofessionalism was justified due to the demand for her specialty. She then goes on to say that her schedule is overbooked. And I don't see how that is MY fault. But it sounds like she dislike her choose profession. All the while I am sitting quietly waiting for her to do less talking and more working. After all that is excuse used to justify the ridiculous wait. I have zero confidence in getting done what we came here for. This individual is rude, bitter, and not someone I would recommend to others. This is my first time here and I didn't expect her miserable energy to be shared. Seriously? Leave the baggage at the door when you come to work. She became very apologetic towards the end. Blaming my facial expression for her being curt towards me. And saying she is usually nicer to people but she just had a difficult case. Life is hard enough without us being mean to each other. Her treatment was unacceptable."