Dermatologists who are Physicians - Willimantic, CT

"I have been going to Dr. Benedetto since 1999 ( am 77 now) and she has caught many Basal cell carcinoma's on my skin from many years in the sun when I was younger, I have had several removed surgically which if not caught early could have turned to melanoma and possible death. I go every year for a complete body check and she is excellent. I travel 35 minutes to go to her because of her excellent manner in dealing with patients."

"Provider staff needs to be managed better. If someone is waiting 45 minutes, management needs to step in and rearrange other providers scheduled to handle waiting patients waiting an extremely long time. If a provider is running seriously behind schedule a phone call, acknowledgement when signing into office should be a best practice. I do appreciate the person who greets patients with the long curly hair who recognized I was waiting so long that she went to talk to the PA who was to see me. However, when the Medical Assistant for the PA tells you that they are getting used to a new system instead of the PA was handling a medical emergency that put her behind schedule, that set me off. Medical Assistant could care less about my inconvenience but her own. Very unprofessional and she needs to develop her Customer Relations Skills. Dr. McCusker, I never had a bad experience at your office, but some of your staff needs additional training and you need to hire someone to manage your provider staff."

"I felt at east the minute I walked into the office as the staff at the front desk were very friendly. Then the nurse who met me in the examining room also made me feel at ease and welcome. Dr Chen then came in and was very friendly and very thorough. She made me feel so at ease. I was given her name by another doctor's office so wasn't sure what to expect, but the staff and the doctor were above my expectations and I'm very happy with this practice. "

"Have been seeing Dr. Payette for years. Last year he discovered a Basil cell growth on my nose. He recommended a surgeon who was wonderful and performed the Murs Surgery, I have not had any trouble with it and the graft took hold and you can hardly tell there was surgery there. I trust Dr. Payette completely. "

"I had been seeing Dr. Strober for several years at UCONN. Made appt to see him since the practice left UCONN and relocated to Cromwell. While checking-in, was told that the Doctors in the group will not see anyone unless you provide a credit card for them to keep on file and authorize them to charge the card as needed. Spoke with office manager and told her this was not a bar tab and I would gladly pay my copay prior to seeing the Doctor. She said the Doctors are firm on this rule. Was told they have a "very secure" site to keep CC info secure. If Target and Bank of American can have their site hacked and info stolen, not confident that a small medical practice has better security. Have never had to leave CC for Doctors appointment in 63 years, not going to start today."